7 Quality Management Principles
QMS principles ” are a set of fundamental beliefs, norms, rules and values that are accepted as fine and can be used as a basis for quality management.
Organizations depend on their customers and therefore should understand present & future customer needs.
Leaders establish unity of purpose and direction of the organization.
Engagement of People:
People at all levels are the essence of the organization
The desired result is achieved more efficiently when activities and related resources are managed as a process.
Continual improvement of the organization’s overall performance should be a permanent objective of the organization.
Effective decisions are based on the analysis of data and information. These decisions will produce the desired results.
An organization and interested parties (Suppliers) are interdependent and a mutually beneficial relationship enhances the ability of both to create values.