Process Scope
This process is applicable for establishing a system for strategic business plan and monitoring relevant measurable objectives to enhance the organization’s performance to achieve business goals and to ensure overall business growth.
Process Owner
Top Management (MD/Plant Head)
Process Description
Identify all the internal and external issues that affect the company’s business policies and objectives as informed by Top Management and approved by the MD. The typical issues may consist of:
- Need and Expectations of interested parties.
- Market-related issues.
- Growth Projections of the Plant and Facilities Plan.
- Human resources development.
- Design & Development Plans
- Projected sales figure.
- Quality Objectives.
- Customer Satisfaction Plan
- Quality of Product
- Productivity
- Next 03 Year Business Strategy
- Target defined Profit vs. Investment
- Customer feedback strategy
- Employee vs Management Strategy planning with business growth.
Decide on short-term and long-term goals according to the organization’s requirements, considering the above-mentioned issues, company-level data, and available resources. Then, set the Company’s Policies and departmental objectives.
Communicate the contents of the business plan to the concerned personnel.
Prepare an action plan to achieve the goals in consultation with the Plant Head.
Initiate action to implement the plans and send monthly progress data to the Plant Head for discussion.
Monitor the progress on business plans.
Review the progress on the business plan monthly and quarterly for short-term and long-term goals, respectively. Also, review the provision of resources where required.
Turtle Diagram

Process Input
- Economic conditions of the country
- Corporate Visions
- Growth strategy
- Business availability
- Potential Business/ Market Trend
- Capacity /resource availability
- Budget availability
- Competitor’s details.
- Brand image of the company
- Target date
- Risk Analysis & Opportunity
- CSR
Process Output
- Business Plan (Overall)
- Setting of Quality Policy & Objectives
- Actions to achieve targets
- Improvement/ Achievements / Revised Targets
With What Resources?
- Identified resources after business planning.
With Who? (Competence/ Skills /Training)
- Business Management.
- Knowledge of Customer Specific Requirement.
With what Methods?
- Coverage of all functional heads in the Business Review meeting
- Review of economic conditions, capacity, resources, Market trend etc., before finalization of organizational business targets.
- Consideration of target dates for actions
- Review of achievements and update of status at the planned interval.
With what Key Criteria?
- Sales
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